Contact

Talk to Freedom POS

Freedom POS is a merchant operating platform, and prospective merchants can start a demo or sales conversation by writing to hello@freedompos.com.

Use this page to start a demo or sales conversation. Platform sign-in and support for existing customers work differently and live elsewhere.

Before you write

Who this page is for

This page is for owners and operators who want to see Freedom POS and talk through whether it fits their business. It is the starting point for a demo or a sales conversation, not a support channel.

Freedom POS is organized around four business types: table service, quick service, retail, and services and salons. Tell us which one matches your business so the conversation can start there.

The process

What happens after you write to us

01You send a message

Tell us about your business using the details below. There is no form to fill out and nothing is submitted automatically; you write to us directly.

02We read it and follow up

Someone on the Freedom POS team reads your message and replies to schedule a conversation or ask a clarifying question.

03We walk through your workflow

The conversation starts with your business type, not a generic feature list, so the time you spend is useful.

04You decide what is next

If it makes sense to keep going, we can talk about a closer look at the parts of the platform that matter to your day.

Make the first message count

What to include in your first message

Your business type

Table service, quick service, retail, or services and salons.

Locations and terminals

How many locations you operate today, and roughly how many registers or stations at each.

Your role

Owner, manager, or operator, so we know who we are talking to.

The problem you are trying to solve

The handoff, report, or daily friction point that is pushing you to look at a new system.

One more thing

Platform sign-in and existing-customer support are separate

This page is for people who do not yet use Freedom POS and want to start a conversation about it. It is not where current customers sign in or get help with a live system.

If you are already running Freedom POS and need operational support, use the support channel your account was set up with rather than this contact page.

Start here

Write to the Freedom POS team

Send a message to hello@freedompos.com with your business type, locations, and what you want to see. We read every message and reply from there.

See your business in action